One of my blog readers gave me a heads up about this site. Its a really a cool site. You can look up or post complaints about different companies. It's not just for travel other catagories include auto, health, food, service and consumer products.
Every company has unhappy customers so it would not be alarming if a company had 1 or 2 complaints (the larger the company the more complaints would be expected) however if they have numerous complaints you have got to pay attention to them. And even if there are only a couple of complaints you should consider the nature of them. If the complaint is serious enough that also should be a red flag.
At least, even if you still plan on using the company after reading the complaints, pay attention to the nature of the complaint so you can be on guard and try to avoid having the same problems. The complaints will give you an idea of the area the company lacks service in.
www.pissedconsumer.com
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